After-sales assistance and spare parts

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By guaranteeing our customers timely and exhaustive interventions, with the after-sales assistance and spare parts service we solve any problem and / or request anywhere in the world.

With the aim of creating ongoing collaborative relationships with our customers, becoming allies of their business, and not just being a supplier of twin-screw extruders, TSA Industriale is always by their side even after the delivery of the machinery.
We offer a wide range of after-sales services ranging from the training of extruder workers during the testing phase, to the fast shipment of spare parts, to direct and / or remote assistance anywhere in the world.

What does TSA Industriale offer with after-sales assistance and spare parts

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Aware of the importance of minimizing customer production downtime, even in post-delivery extruders, we intervene with customized solutions based on your specific needs.

- Testing
With professionalism. Attention and flexibility, during the testing phase (mechanical - electrical - functional), you will be supported and instructed by our specialized technicians. This phase takes place mainly in our factory, but we are always available to carry it out also in the final destination of the plant, if required.

- Stock warehouse
We have a spare parts warehouse equipped with all the main components, thanks to which we are able to make fast shipments, also supporting you in logistical and bureaucratic operations, if necessary.

- Technical assistance
We ensure a direct and timely after-sales assistance service anywhere in the world and, thanks to the complete automation of our company (industry 4.0), we guarantee rapid interventions even remotely.
After-sales assistance and spare parts

How to contact us for after-sales assistance and spare parts

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Accessing the after-sales and spare parts service is simple.
Our operators can be contacted from Monday to Friday 7.30-12.00 and 13.00-17.00 at the number +39 031 334 7094 or via E-mail info@tsaindustriale.com

TSA Industriale Srl is based in Luisago - Como, in via Industria 16 / B and is active all over the world.
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©2021 TSA Industriale Srl | Sito realizzato da P.G. Studio
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